Collect! OnLine Features

Collect! OnLine is the client/server version of the powerful Collect! software. Using cutting-edge technology, Web Host is designed for use on the Internet and can easily be set up to manage your collections business from anywhere you want! From your office, to branch offices, to home offices, Web Host offers a simple solution for streamlined, consistent, controlled flow of information to your database. Web Host has been in development for over 10 years and is a proven vehicle for remote access to your data.

Unlike other client/server software, with Web Host, you own the data! There are no expensive monthly fees to have someone else host it for you. Your data is transferred instantly from the internet to your office the moment a transaction is entered. With other products, you risk loss of productivity if your internet connection fails or is down for any amount of time. No internet? No problem. With Web Host, the data you access from the internet is the same as the data you have on your desk at the office. You're in control at all times.

Feature	Description
Technology	Starting with Collect!, an advanced and superior collection and contact management software product, we've added leading-edge technology to make Web Host the most functional, easy to use, powerful collection management tool on the market.
WWW Readiness	Internet ready (work remotely) Intranet ready (work in your office) Internationally ready (work anywhere in the world)
Management Tools	Every part of Web Host is under your control—what you see, what you hide, user access rights, account management, security, even the graphic interface. Use it in any language, change anything you want. It's your product, and you're in control.
Queue-Based System	Coordinate and manage workloads easily by assigning collectors to queues.
Custom Queues	Create custom queues using just about any criteria. Sort tasks in the queue by payment plans, geographical region, priority, alphabetically or any way you want. Collect! provides the tools to manage the queues and saves your settings too!
Promised Payment Tracking	Set up payment plans and automatically track payments. Web Host includes auto-payment calculation, optional reminders, automatic processing for missed or late payments, and much more.
Task Scheduler	A complete scheduling and reminder system is part of Collect! Assign tasks for yourself or for an entire block of accounts. It's easy.
Post Dated Checks	Enter and automatically track post-dated checks by entering a future date for the payment. Collect! records the future transaction and notifies collectors when the transaction date arrives so that appropriate action can be taken. Collect! can even show you the check!
Word Processor / Letter Generator	Ultra-fast letter generator allows you to compose and manage your letters with an integrated word processor that includes letter/document templates, the ability to merge data into any document and batch letter processing and printing.
Auto Dialer	Avoid dialing errors by adding the auto dialer option to your system. Just click and talk!
Call Recording	Record and store telephone conversations within Collect!
Transactions	Experience unbelievable power and flexibility in managing your transactions. Anything you want to track, you can. Payments, histories, contact plans, calculations, scheduled prioritized contacts, pre-collections, fee processing . . . . and much more.
Credit Bureau Reporting	Flexible queries and reporting allow you to specify accounts to include in your Credit Bureau Reports. Transfer information to and from the Credit Bureau, quickly and easily.
Attachements	Track and monitor all supporting documents and media as attachments to your contacts.
Reports	Ultra-flexible queries provide easy access to custom reports. Assign security to reports so that only certain users can see them. Choose from dozens of report samples, write your own, or have Comtech Systems write them for you. Customization allows for a sleek, streamlined continuation of your corporate image.
Flexibility	With Collect!, you conduct business your way. It's almost like creating your own software! Automate just about everything!
Email	Send messages, forward accounts or reports, attach documents—just like regular email— right out of Collect!
Sds/Chat	Quickly communicate with members of your collection team. Sds/Chat works like AOL Instant Messenger or MSN Messenger, except workers can only send messages within their workgroup, not with family and friends.
Talk-Off Scripts	Create flexible talk-off scripts that branch, depending upon responses received from debtors.
Document Imaging	Manage documents with an integrated document-imaging system.
User Defined Fields	Create completely customized user-defined fields, quickly and easily. Define in different languages if you want.
Tracking	Debtor assets, employment information, medical information, legal documentation—Collect! allows you to track information in a variety of ways and puts it right at your fingertips for immediate access.
Security	All security elements are completely under your control—everything from technical requirements to access rights. Configure security for viewing, editing, reports and letters, and any other aspect of your data management. The sky's the limit for setting this up to suit your business.
Search Tools	There's no limit to how you conduct searches. Select from almost any criteria. Maintain a history of recent searches so you can easily repeat them.
Archiving	There's no need for costly, time-consuming archiving. Keep your data live and access it any time you want.
Auditing / Account History	Manage your account history any way you want. View a complete history of events associated with an account, or view limited portions of the account. Comprehensive auditing information is recorded automatically for easy access.
Contact Management	Manage your contacts with powerful management tools that allow you to group accounts and coordinate collection work. Import and export accounts, take actions on certain accounts, prepare for collection, manage client information, set up work queues for collectors. Collect! is a manager's best asset.
System Management	Configure Collect! to function any way you want it to. It's designed to help you do business your way.
Recent Work List	With a single mouse click, access any of the last 25 accounts you're worked.
At-a-Glance Information	All the information you need is displayed as you work on it. No need to close one window to access another. Each window opens right on top of the other. Everything you need to see is displayed for you—when you need it.
Growth Potential	Enjoy limitless potential for the growth of your business.
Help	A comprehensive help system is integrated right into Collect! Find help on any aspect of the program with one click. If you can't find what you need, you can actually TALK to a real person at Comtech. No voice mail or answering machines—just help when you need it.
Configurable Menus & Hotkeys	You design the drop-down menus for your program. Eliminate errors by creating your own pick lists.
One-Click Function	Access anything with a single click. Everything in the Collect! system is at your fingertips with a single click. No right-click menus to confuse operators. Everything you need, you can see and choose with your mouse.
Expanding Fields	All text fields expand for easier viewing. An extensive NOTES section allows you to enter an endless amount of information. Automatic dating and color-coding show you who makes notes on a debtor and when. Track information consistently and easily.
Calendars	Enter dates with a click, using calendars, or type in the date manually.
Manage your Daily Tasks with Work in Progress Tool	Use the daily Work in Progress tool for quick access to accounts you have bookmarked. Sort by date, priority, alphabetical listing; manage your daily work queue any way you want.